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  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua
  • Umpqua

WHY IS THIS SHOP INTERESTING TO VIEW?

Umpqua Bank's concept is challenging what a bank looks like, how it operates and how it interacts with its communities. The branch is designed to engage both customers and the public at every level, from external screens delivering up-to-the-minute bus schedules and weather information to public meeting spaces and an interactive, 20-foot “Catalyst Wall” just inside the main entrance, featuring local companies and experts.

 

This flagship is built to reflect the preferences of today’s consumers and businesses and empower customers to engage with us in a variety of ways. As mobile and digital technology continues to transform how people interact with companies, retailers must continue to create a compelling in-store experience. This bank branch offers new features designed specifically to engage consumers and businesses – and to provide business owners with the tools, resources and interactive space they need to create and innovate.

 

Mobile Concierge, Umpqua’s Mobile Concierge associates will be able to service accounts, connect customers with subject experts, and even book one of the branches public conference rooms from anywhere in the branch.

 

Catalyst Wall, this regularly updated, interactive digital “wall” is designed to engage and inspire individuals and businesses while providing resources for them to take action. It features perspective and insights from a rotating selection of business game-changers, including TCHO Chocolates; new media pioneer Tina Sharkey and Umpqua’s own community responsibility innovator, Nicole Stein. Visitors can also explore financial and business goals and products on the interactive touchscreens as well as a collection of in-house and curated mobile apps.

 

Demo Bar showcases products from featured businesses and serves as a hub for demonstrations of all kinds, from financial products and services to coffee and chocolate tastings.

 

Spark Resource Center is a space designed for businesses and individuals to connect, collaborate and be inspired includes digital booklets. It includes publicly available iPads loaded with a curated collection of inspiration and innovative thinking, device charging stations and cell phone chat chairs to make phone calls private.

 

Data Research Station provides San Francisco businesses with access to proprietary and public industry and consumer trend resources providing insight into consumer trends and related business ideas.

 

Business Lounge, this invitation-only space is designed for larger group meetings or sessions, and will feature events with local business and thought leaders.

 

Exchange Rooms, these flexible rooms are available to all. Umpqua associates will use them to meet with clients and small groups can “rent” the rooms for free to deliver presentations, hold a virtual meeting on Skype or simply gather their team.

 

The branch is also introducing the use of paperless instead of printed receipts, as well as a collection of mobile apps, some new from Umpqua and others from a sampling of the web’s best.

 

450 Sansome Street
San Francisco
United States
sf.umpquabank.com
year renovation: 2013
surface: 200 m²
updated: 04/2014

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Unlike coffee shops that ply patrons with frothy drinks and chocolate-drizzled éclairs, this bi-level café has a less-caffeinated mission in mind: virtual banking. Knowledgeable baristas pull double duty here, ringing up cups of Peet’s coffee and prepackaged baked goods while selling customers on the benefits of ING Direct’s high-interest-rate savings accounts. Curious patrons can hop online to open or check an account at one of six computer stations—which offer free Internet access, of course—or skim the brochures strategically scattered near the window-side couches and the upstairs tables. And if, for some odd reason, you simply can’t get enough of ING’s trademark electric orange, endless stacks of branded products, ranging from fleece vests and backpacks to lunch boxes and soccer balls, are available for purchase. There’s even a toy Savings Machine (a combination calculator, clock, and piggy bank) that encourages mini-accountants to get in on the banking action.

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cafes.ingdirect.com
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updated: 12/2012

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The task of the design studio was to create a concept of interior design corresponding to the prestigious offer of the bank as well as being consistent with previously elaborated visual identification of PKO Bank Polski Private Banking Centre, the result is a unique banking institution of elevated standard, providing its customers with security, privacy and impressive banking experience. The starting point for this project was Bank’s corporate identity black, white and gold, which created a set of basic colors for the interior. Other graphical elements were also inspiring – in particular one decorative motif consisting of a grid of elegant, sinusoidal lines, consistently applied in the graphic design for the PKO Bank Polski Private Banking. The theme of delicate grid was treated in a very innovative way – a bi-dimensional pattern was completely transformed by introducing an additional dimension: it was made spatial by being projected on the tri-dimensional model of the interior. To achieve this effect special software for parametric design was used, which allowed for the creation of a complex and ordered structure formed as a transformation of the subtle grid of lines converging in one abstract point. This complicated geometry setting has become a model to be filled with interior design solutions. As a composition it is coherent and complete, being a real challenge at the stage of realization. The final effect is a balance between purely aesthetic choices and a mathematical order, accepted by the designer, yet generated by software that was treated not only as a tool, but as a creative factor. It is a kind of metaphorical code which presents the character of the institution and its services, being a mix of mathematical analyses and human element of experience, knowledge, and decision making process.

 

Śródmieściu
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FRANK Is A New Bank For The Young Only. This has to be one of the very smart ideas a bank in Singapore has come up with. Frank by OCDC is a bank aimed at 18-30 year olds, with services, products, and branches tailored specifically to this group’s needs. Their focus is on attracting the young by introducing a customizable bank card by selecting different colors and theme prints. Recently they introduced the Smurfs theme to their cards. By looking at the bank design, you would sense its actually a record shop and not an actual bank. As for the services on offer, the bank account has a management system that lets customers separate savings from their expenses – a handy tool to have for a generation struggling to find their first job while paying off their debts. If you’re a bank or credit union targeting Gen-Y, this is definitely one of the best ways you go about it. If you take a look you’ll see a hip, stylish and trendy brand dripping with obvious youth appeal. To launch FRANK a ton of research was conducted, innovated new products, designed a cool new store and did it all with heaps of style. The FRANK name stems from the phrase “frankly speaking,” and is intended to convey honesty, sincerity and simplicity. The bank chose to capitalize FRANK simply to balance out the OCBC acronym, which stands for Oversea-Chinese Banking Corporation.

 

70 Stamford Road
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Singapore
www.frankbyocbc.com
year renovation: 2010
surface: 100 m²
updated: 01/2012

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ABOUT Gen-Y, Video

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Alongside an existing cobblestone path, a simple white volume was “carved” so as to allow for a oblique crossing through its mass, recognizing existing pedestrian trails on site. A shaded passage, a bench and an enclosed usable area were thus “revealed” from the original mass. A “light box” was added, above the volume’s roof, to be seen from the North at night. Although the structure was designed at first without a specific functional use (it could be a coffee shop, a guardhouse or a small convenience store), it ended up being built as an agency for the Santander-Totta Bank with little modifications to the original layout. The strong red color of the bank’s visual code helped to emphasize the formal intentions of the project, revealing the “excavation” of the original volume. This combination, in turn, allowed for a very strong expression of the bank’s identity in this place. Both the Polytechnic and the Bank were pleased with this symbiosis and pushed for a rapid construction of this structure.

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Sugamo Shinkin Bank is a credit union that strives to provide first-rate hospitality to its customers in accordance with its motto: “we take pleasure in serving happy customers.” Having completed the design for branch outlets of Sugamo Shinkin Bank located in Tokiwadai and Niiza, we were also commissioned to handle the architectural and interior design for its newly rebuilt branch in Shimura. For this project, we sought to create a refreshing atmosphere with a palpable sense of nature based on an open sky motif.

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The creation of this new bank format is looking at the future but 100% Sharia'h compliant and Qatar's traditions rooted. The sensation that you have, coming inside the bank is to enter in a boutique, where you can find all the world retail's world and not to the old and grave one of the traditional bank. It's a space shaped for new generations, "the I pod ones", where the customer is the big protagonist. And this is the new real innovation of the project: the creation of a space where is possible to move in a self way, supported by technology and meanwhile to professionalism of a unique consultant, able to answer to every need. The first inspiration of the project was born from Qatar's landscape and nature : desert's dunes recall the winding forms of all the furnishings and internal spaces, the desert flower has inspired the bank's logo and the central forms' isle where the customers are received and the colours of the logo remind to all the typical colours of that country, of its warm desertic sand, of its blue and transparent sea and of the typical vests of people.

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The objective was to design a no-frills space, absolutely essential where the key approach of the service model has been to facilitate the dialogue and trust between Air Bank and its clients. An open service model with no constraints typical of traditional banking models : here people are invited to take a seat and are free to browse the bank offer and get the bank attendees' support if needed. The result of the project is a totally new banking framework focused on the relationship and not the transaction. The result is an open, light space were the customer can sit at a computer and browse through Air Bank's services on their own, and then chat to a service operator at their leisure. The seating areas are set at different heights so depending on the privacy level of the transition you wish to make you can sit in an area further away from the other desks, yet keeping the environment open and transparent.

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