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Winkelpersoneel vinden, houden en motiveren - Human resources - Luc Ardies

HEADLINE

Motivated shop staff is a must for the survival of an independent store. Independent shops can indeed no longer distinguish themselves purely in terms of modal quality and service. What is the secret of the retailers who do manage the best from their employees and thereby achieve excellence in quality and customer satisfaction?

editor: Unizo
book - Dutch
link to original source
published: 07/2012
updated: 10/2012

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