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The Future of Retail - Strategy - PSFK

HEADLINE

The 2011 issue of the Future of Retail report is designed to inspire anyone involved in creating touchpoints that lead a customer through the purchase path. While there are tremendous changes happening across all aspects of retail, our focus is on the vibrant innovation revolving around the physical store. This 120-page report presents key trends and macro themes that retailers, service providers and product manufacturers can leverage to enhance the shopper experience in order to drive sales. Our research yielded 10 key retail trends that sit within 3 broad themes—Online Expectations Offline Experience, Shopper Know-How and Redefined Retail Cartography.
editor: PSFK
research report - English
link to orifginal source
published: 08/2011
updated: 11/2011

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