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Articles & reports - Overview


Among Apple’s many triumphs in the last decade has been the astonishing success of its retail stores. In 2009, when retail sales declined around 2%, Apple’s retail sales rose roughly 7%. Learn about...

editor: Steve Denning
subject: Leadership
article - English
published: 06/2011

Dynamic retail lighting results in more sales than traditional static installations, according to a pilot study on the behaviour of supermarket customers.

editor: Mark Faithfull
subject: Retail design
article - English
published: 06/2011

When lighting a retail space one must first meet certain photometric requirements. Since several years, people are aware that the emotional component of lighting design is of growing importance.

editor: PHL
subject: Shopability
research report - Dutch
published: 09/2010

Le Pain Quotidien serves simple, elegant boulangerie fare made with organic ingredients whenever possible: breakfast, tartines, pastries and handmade organic bread & many vegan and vegetarian...

editor: Le Pain Quotidien
subject: Strategic branding
video - English
published: 04/2010

Psychologist Barry Schwartz takes aim at a central tenet of western societies: freedom of choice. In Schwartz's estimation, choice has made us not freer but more paralyzed, not happier but more...

editor: Barry Schwartz
subject: Shopping experience
video - English
published: 07/2005

Customers want to feel what they buy is authentic, but "Mass Customization" author Joseph Pine says selling authenticity is tough because, well, there's no such thing. He talks about a...

editor: Joseph Pine
subject: Shopper insights
video - English
published: 02/2004

John Gerzema says there's an upside to the recent financial crisis -- the opportunity for positive change. Speaking at TEDxKC, he identifies four major cultural shifts driving new consumer...

editor: John Gerzema
subject: Shopping experience
video - English
published: 08/2009

Writer and designer Graham Hill asks: Can having less stuff, in less room, lead to more happiness? He makes the case for taking up less space, and lays out three rules for editing your life.

editor: Graham Hill
subject: Shopping experience
video - English
published: 03/2011

The staff of Fast Company has selected for 2011 the ten most innovative companies in retail. Amongst them Groupon, Trader Joe's, Marks & Spencer, Amazon, eBay, Apple, Starbucks, Shopkick,...

editor: Fast Company
subject: Leadership
article - English
published: 03/2011

Unveiled today at the 2011 National Retail Federation's convention in New York, the magical spinning interactive adiVerse Virtual Footwear Wall potentially puts as many as 8,000 shoes at...

editor: Adidas
subject: Shopability
video - English
published: 01/2011

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